Student Handbook

Student One Stop

STUDENT ONE STOP

Pope John Paul II Center, Room 212
Phone: 260.399.8070
[email protected] 

Fort Wayne Campus

Payment for tuition and other fees are processed in the Student One Stop.

Business hours: 8am to 5pm, Monday through Friday

As a reference for students when needed, the University of Saint Francis Refund Policy for tuition and fees is available through the Undergraduate Catalog at http://catalog.sf.edu/policies.refund-policy/.

Payment of Tuition and Fees

Tuition is to be paid each semester by the due date printed on the statement.  Late fees may be added to a past due account. Students can send payment through the mail, pay online through the Student Account Center on My Cougar Connection, or at the Student One Stop during business hours.  Students with a past due balance are placed on Student Account Hold, which prevents them from registering for future courses, receiving final grades, and receiving official transcripts.  Unpaid student account balances are subject to a penalty or interest and collection fees.  Students are responsible for any and all collection costs and attorney fees associated with the collection of unpaid student account balances.

All students with unpaid bills are subject to the following regulations:

  • Credit for university work will not be given for a diploma, a teacher’s certificate, or for transfer purposes until all debts to the university have been paid.
  • Students will not be eligible for readmission until accounts are paid in full.
  • Students who have delinquent accounts may be restricted from attending classes until satisfactory arrangements have been made for payment of their past due obligations to the university.

Deferred Payment Plan

The University provides deferred payment plans through a third-party processor.  Students may arrange for a budgeted payment plan to avoid a large cash outlay at the beginning of each semester. Students enroll in the deferred payment plans by paying a non-refundable fee and agreeing to pay a portion of their tuition and fees in equal payments that are due monthly.  Information concerning the deferred payment plans is available on the Student Account Center available through My Cougar Connection. Please contact the Student One Stop for additional details concerning enrollment in the Payment Plan option.

Student Account Record

Students are expected to use the Student Account Center whenever they need to review their Student Account Record, check their balance due, verify transaction activity and/or print their Student Account Record History.  A student’s 1098-T is available on My Cougar Connection. Students can obtain login assistance at the UTS Help Desk located in Pope John Paul II Center, calling 260.399.8195, or emailing [email protected].

During published office hours, students may cash personal checks or checks received from parents up to an amount of $25 by presenting a current USF OneCard.

Returned Checks

Checks returned unpaid because of insufficient funds or for any other reason are considered a serious matter by the university. There is a $30 service charge if a check is returned to the university for any reason. The student whose account was credited will be notified that the check has been returned. Returned checks must be redeemed at the Business Office with cash, cashier’s check or money order by the due date on the notice sent to the student. Personal checks are not acceptable for the redemption of a returned check. The ability to pay with a personal check will be suspended with the second returned check.

Student Account Record

Students can access their Student Account Record by going to the Student Account Center at sf.afford.com. Students are expected to use the Student Account Center whenever they need to review their Student Account Record, check their balance due, verify transaction activity and/or print their Student Account Record History.  The student’s 1098-T is available on My Cougar Connection under the Financial Aid Billing tab. Students can obtain login assistance at the Help Desk in the Lee and Jim Vann Library in Pope John Paul II Center or by calling 260.399.8195.

Returned Checks

Checks returned unpaid because of insufficient funds or for any other reason are considered a serious matter by the university. There is a $35 service charge if a check is returned to the university for any reason. The student whose account was credited will be notified that the check has been returned. Returned checks must be redeemed at the Student One Stop with cash, cashier’s check, or money order by the due date on the notice sent to the student. Personal checks are not acceptable for the redemption of a returned check. The ability to pay with a personal check will be suspended with the second returned check.